October CMS resources and help articles

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Unblock a blocked backend user

by OFFLINE, last modified on August 12th, 2019

Login attempts are logged in the backend_user_throttle table. If a user with a given IP has too many failed login attempts over a certain timespan, logins for this IP will be blocked.

To resolve this issue simply find the corresponding entry in the backend_user_throttle table and delete it. If you don't know the user's IP it is safe to truncate the whole table.

The same method works for the RainLab.User plugin as well. Simply remove the corresponding entry from the users_throttle table.


1 comment

Post on August 26th, 2019 12:15 AM

Do you know of anyone that has implemented a more user friendly unblock method? Something that can be done through the backend with super user or admin privilege?

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